TELEPHONE MESSAGING

DMSPRO™ features a fully interactive telephone message function. Any user can take a telephone message in the office and send it through the system to the correct person.

Using DMSPRO™ to create and send telephone messages reduces the risk of lost messages and delays in responses and makes certain all messages are subsequently monitored.

The flexible ALERT function ensures that as each user logs into DMSPRO™, outstanding messages instantly appear on screen requiring immediate action.

Completed ALERTS can be filed onto the Client correspondence file, recording the date, time and actual message taken as well as related notes – all for future reference.